Get In Touch
+92 300 4389393
+92 309 7890333
info@amfragrance.com
sales@amfragrance.com
H100 Shoukat Town Ghazi Road Lahore
Frequently Asked Question!
SHOPPING INFORMATION
PAYMENT INFORMATION
Yes surely, we can help. For technical assistance please email us on sales@amfragrance.com
Yes, we do offer a gift wrap service on demand. But we charge separately for this.
Once an order is placed, unfortunately, it cannot be amended online. You can cancel your order so that you can correct it but before 3 PM after that, your order will be dispatch. Please email us on sales@amfragrance.com.Please note that these requests will be answered during our opening hours before 3 p.m. in working days. Moreover, once you have ordered a product, it can’t be refunded anymore but can be replaced or changed..
Promotion codes do need to be entered at the time of putting in the order. They can’t unluckily be included after the order procedure has been finished.
As there is a price difference in the delivery options we offer.We unfortunately, cannot change the delivery option once an order is placed.
To cancel an order please send an email to sales@amfragrance.com .Please include your order reference number in the title of the email. Please briefly indicate why you would like to cancel the order. Once your order cancellation email is received we will cancel your order and send you a confirmation email of this. Please note, if the cancellation request isn’t sent before the item is dispatched then we may not be able to refund you for delivery charges.
We offer delivery within Pakistan.
There is no minimum order quantity limit in terms of the total order price.
Currently, we are dealing with cash on delivery and online payment.
We use TCS services for delivery.
We do a detailed check of all our products before packaging it. However, if your purchased item is damaged we will verify it and arrange exchange within 7 days of purchase.
Yes, we have authorized dealer of all these famous brands. The products you receive will 100% original otherwise you can clam and get 100% return back if you get any replica product.
To return an item by post please parcel it up and include a note with the following information: Your Order Number
Your Name
Your Email Address
The Product Code(s) of the item(s) you wish to return
The Reason for the return
Whether you would like a refund or an exchange
Please send it via Special Delivery to the following address
Office F1 , 4th Floor Capri Center Gulberg 3 Lahore
Please note, if you do not send it by courier services and it doesn’t arrive at Head Office we will not be able to action any refund/exchange, as there is no method of tracking available.
The Perfume Hut is an for a huge range of fragrances. As such we take the quality of the products we sell very seriously. If you have received a faulty item it can be returned either by post or to one of our stores (please see above for details).
When Finance process you replace you will get an email sent to the email address which you placed the order with. This means that the refund has been processed our end, at which point it normally takes 2-5 working days to show on your account. Please note that it can take up to 10 working days.
In order to offer the customer the best deal possible at any given time, our prices do frequently change. In terms of orders, however, the price that we charge will be the same as that quoted in your email confirmation.